Mercator unveils innovative Cargo Revenue Management Solution

Thursday, 23 Feb 2012, 13:06


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In partnership with USA-based Revenue Technology Services (RTS), Mercator (the commercial arm of Emirates Group IT) has developed a fully integrated Cargo Revenue Management Solution which will roll-out to Mercator’s global customer-base in the first quarter of the year 

The system, currently being implemented by launch customer Emirates SkyCargo, results in the Mercator SkyChain product becoming one of the world’s first fully integrated cargo solutions and will allow airlines using SkyChain to manage their cargo operations with the benefit of being able to fully optimize costs, increase operational efficiencies, and maximize revenues and profitability.

The partnership with RTS puts Mercator at the industry forefront by offering customers a Cargo Revenue Management Solution tightly integrated with an airline’s core booking and operations process. This is a significant step for the industry, as it does away with the current practice of integrating with third party revenue management products and the large associated costs and overheads usually involved.
Pradeep Kumar, Senior Vice President of Cargo at Emirates SkyCargo said, “With the introduction of the revenue optimisation, on our capacity contrained flights our sales teams will have the advantage of be able to optimize flight revenue. This feature will, in turn, influence sales techniques and behaviour, representing a huge and beneficial cultural shift for both our people in the field and our valued customers”
Emirates flies on a daily schedule from Malta to Dubai via Larnaka, Cyprus. Emirates SkyCargo is located on the First Floor at MIA Departures and can be contacted on tel. no 21660102, or at

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