We all love to travel, but do you know what to do if things go wrong? When there is an emergency, your flight gets cancelled or you lose your passport? There are EU rules in place to make travellers' lives easier. Here are a few key points to remember.
If you are in need of emergency assistance (police, fire, medical):
Don't forget your free European health insurance card, which you can get from your national health insurance provider:
If your flight or train is delayed or cancelled, you are entitled under EU rules to:
If you are arrested, lose your passport or need other consular assistance outside the EU, but your country has no diplomatic mission in that country:
Last but not least: no need to switch off your phone while in another EU member state because from 1 July you can talk and surf the internet at a lower cost than before.